According to Nielsen, in the last year overall traditional TV viewership
increased and viewing on mobile devices skyrocketed 40 percent. Today,
Americans are spending more time watching video content than ever before.
Xfinity from Comcast makes it easy for customers to stay on top of all their
favorite shows – no matter where they want to view – at home, or on-the-go
with a personalized TV experience.
Ray Child from Comcast talks about the Comcast Personalized TV viewing
experience.
With dozens of new and returning TV series slated to air this fall, take
advantage of all the great programming available this fall – personalize your
viewing experiencewith the following viewing tips from Xfinity TV to help
you.
Make your viewing experience your own.
· Use XfinityTV.com and the Xfinity TV app to easily find what to watch
live on TV, on XfinityOn Demand or online at XfinityTV.com. The Xfinity TV
app and XfinityTV.com allow you to search for TV series by day of the week,
keyword, network or genre, as well as where to watch — live on TV, on a
computer at XfinityTV.com, or through the Xfinity TV app on your tablet or
phone.
· Back-to-school schedules have you in a hurry? Remotely schedule,
manage and set reminders with features that let you schedule and manage
your DVR recordings from a computer, tablet or phone, so you never have to
miss your favorites.
· Make it fun and share what you are watching with your friends through
a simple, integrated “FacebookConnect” feature from Xfinity.
Take full advantage of the perks providers offer as part of your monthly
subscription.
· More than 90 percent of all of the major broadcast network’s fall TV
series are available on XfinityOn Demand,XfinityTV.com or both, including
new shows like Up All Nightand returning favorites like The Officeand Law &
Order: SVU. Not only can you watch this season’s episodes in their entirety,
you can also enjoy sneakpeeks, extras and other bonus content from your
favorites.
· Many providers offer a host of features – for free – as part of your
subscription. For example, with Xfinity TV, inaddition to watching live on TV
or recording hit TV series on your DVR, you can also watch popular TV
serieson Xfinity On Demand, XfinityTV.com and through the Xfinity TV app on
your iPad®, iPhone® and iPod® touch,anytime, anywhere.
Having great video service will only take you so far; you also need world-
class customer service. The Comcast Customer guarantee is our promise of
excellent service for our customers:
· We stand behind our services. We will give you a 30-day, money-back
guarantee on Xfinity TV, voice or high speed services.
· We value your time, and will schedule appointments at your
convenience. We will always be on time within your appointment window –
guaranteed.
· Customer service is available to you 24-hours-a-day, 7-days-a-week.
· We will offer the best and most video choices.
· And if we need to come to your home to provide service, we will solve
routine issues in one visit – guaranteed.
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