Ray Child with Comcast is here to tell us the benefits of “The World of More,” and how you can get it.
Earlier this year, Comcast announced implementation of the World of More, an initiative that is bringing thousands of new digital and HD program options. If you are a Comcast Standard Cable customer you can benefit from the World of More for no change in your monthly bill. Comcast is doing this by transitioning several analog channels to digital channels, freeing up bandwidth to accommodate the addition of a wealth of new program options. The World of More is being implemented in waves (or areas) across the Wasatch Front and customers in XX cities are already getting a world of additional program options. World of More will be completed this fall. Here are some commonly asked questions about the World of More:
Who benefits from the World of More, and do I have to pay more to get it?
If you are a Comcast Standard Cable customer, you simply need to order digital boxes to connect to the TVs in your home. You can get up to three free digital boxes and there is no change in your monthly bill. Standard Cable customers who transition to the World of More will get access to thousands of new program options on Comcast On Demand including movies, kids programs and TV series, all available to them when they chose any time of the day, any day of the week with pause, fast forward and reverse capability. On Demand gives you the ability to control your viewing experience. Digital Starter customers can also receive up to two free digital adapters depending on how many TVs they already have connected to digital boxes.
What do I need to do to get the World of More?
It’s easy. Standard Cable Customers just need to order up to three free, easy to install digital boxes (in the form of a digital set-top box and two digital adapters) to connect to the World of More. Any additional digital adapters that may be needed are just $1.99 per month. Boxes can be ordered by calling 1-800-COMCAST, online at digitalnow.comcast.com, or by picking them up at a Comcast Customer Service Center. The digitalnow.comcast.com site also features an easy to follow digital box installation video tutorial.
What are the digital and HD program options Comcast provides?
Comcast Standard Cable customers who connect to the World of More will get access to Comcast On Demand which provides 17,000 program options including movies like Date Night and The Bounty Hunter, and favorites like Wall-E and Madagascar. Options for kids include programming from PBS Kids Sprout and other quality programs. On Demand also features nearly 300 television shows including 30 Rock and other hit TV series.
It’s a great time to be a Comcast HD customer. As part of the World of More, Comcast is also launching 58 new HD networks, bringing the total number of HD networks to 103. There’s something for everyone including Hallmark, Biography, History International, Travel Channel, Disney XD, Starz Kids and Family, Turner Classic Movies, Planet Green and CNBC. And for the sports fans in your family we have added CBS College Sports, Big Ten Network and ESPN U – all in HD. With HD you’ll see TV like you’ve never seen it before and with Comcast, you have 3,000 HD program options on On Demand, and on the HD networks we provide.
Does Comcast guarantee its products and services?
Yes. Comcast also offers outstanding customer service with the Comcast Customer Guarantee which includes:
• A 30 day money-back guarantee on all Comcast services
• Customers can call Comcast customer service representatives 24 hours a day, 7 days a week
• Comcast offers the best and most video choices
• We will address any problems that customers experience and if the issue is not resolved after the first visit, Comcast will extend a complimentary service.
• Comcast will schedule appointments at customers’ convenience. If we don’t arrive on time for a scheduled visit, we will credit the customer’s account.
For more information contact Comcast